Verbit. Two years later.

Two years changes a lot of things, and Verbit is certainly no exception. Gone are the hour-long audio and video files. Most of the jobs hover just around 10 minutes now. Gone is the limitless time you have to finish a job, which is understandable considering how short the jobs are now. Gone is the overly-gracious two hour allowance where one can stay idle before the work is reassigned to somebody else. THAT one, I knew, was gonna be among the first to go. We even had a short time where one could pick several jobs at the same time resulting in people hoarding as much jobs as they could. I knew it would only be a matter of days before they rectified that misstep when I found out a friend of mine hoarded up to 10 files at a time. I also hear that the application process now includes a mandatory call.

Verbit started out as this amazing platform with the kind of rules that any online transcriptionist could only DREAM of, regardless if they were workhorses or slackers. Am I saying that’s no longer the case? Absolutely not! Verbit is still hands-down the best transcription platform I have ever tried, and I’ve tried a lot of them so I should know. Yes, they have had to make a lot of adjustments due to the loopholes people found and horribly abused in the Utopian workspace Verbit initially built. And yet, despite some measures they have taken (which were really draconian but necessary), the platform itself still sparkles and revs like a meticulously loved car. On top of that, they continue to steadily add improvements and now have legal transcription clients to boot.

Verbit is now in cruise control, making changes more slowly but surely, trying to rectify their initial lack of oversight with probably dozens of account sackings daily, but sensible enough to genuinely support their veterans as well as their newcomers. Only time will tell what the distant future holds for Verbit, but I personally think it’s a bright one.

It’s a company that started as a naive optimist but had enough sense to learn from its past mistakes to become more of a realist. Reality might not always work out the way we want and we may falter again and again, but if we keep our wits about us, we might just get “there”, whether “there” means having the best-in-market AI speech-to-text tech, or earning just enough so one can finally get married.

Wait… Did I just say that out loud?